Apple Home and Samsung SmartThings
Controls and Features in Matter-Enabled Apps
The Neo Smart Blinds app adjusts control options to match a blind's motor features, enhancing automation flexibility. However, integration with platforms like the Home and SmartThings apps depends on the control options these apps provide. This ...
Matter Integration Troubleshooting
The Smart Controller is not appearing as a nearby accessory Ensure your Smart Controller is powered on, connected to the internet, and that your device is connected to the Wi-Fi with the same SSID name as the Smart Controller. For more information, ...
Samsung SmartThings Integration via Matter
Smart Controller models WC100 and C-R200 aren't compatible with Matter due to differences in design and capabilities. The QR Code on the bottom of the Smart Controller is not the Matter QR Code. Please follow the instructions below to locate your ...
Apple Home Integration via Matter
Smart Controller models WC100 and C-R200 aren't compatible with Matter due to differences in design and capabilities. The QR Code on the bottom of the Smart Controller is not the Matter QR Code. Please follow the instructions below to locate your ...
Matter Integration
Matter integration is here! We’re excited to announce that Matter integration is now available for Smart Controllers C-BR300 with serial numbers starting with "SR" and the Neo Smart Blinds app version 5.2.0 or later. For full details on ...