Matter Integration - Coming Soon

Matter integration is coming soon!
We’re thrilled to share that it’s currently in development, enabling compatibility with over 20 RF motorized blind brands. In the meantime, you can use this guide as a reference to understand how the integration will work once it’s available.

Smart Controller models WC100 and C-R200 aren't compatible with Matter due to differences in design and capabilities.

The QR Code on the bottom of the Smart Controller is not the Matter QR Code. Please follow the instructions below to locate your Smart Controller's Matter QR Codes.

Before starting any integration, we recommend renaming your rooms and blinds in the app. This will make it easier to use voice commands later on.

Minimum Requirements

	Alexa or Google Home For Google Home and Amazon Alexa, we recommend using our direct integration. No additional devices are required. Alexa Integration Google Home Integration
	Apple Home An Apple device with: iOS 16.1+ or iPadOS 16.1+ At least one of these devices: Apple TV 4K (3rd gen, 128 GB), Apple TV 4K (3rd gen, 64 GB), Apple TV 4K (2nd gen), Apple TV 4K (1st gen), Apple TV HD / Apple TV (4th gen), HomePod (2nd gen), HomePod (1st gen), HomePod mini For more information visit Apple's respective online documentation. https://support.apple.com/en-ca/102135
	Samsung SmartThings A smart device with the SmartThings app: For Android devices, you need the SmartThings App version 1.7.91 or higher. For iOS devices, you will need iOS 16.2 or higher and SmartThings App version 1.6.94 or higher. At least one of these devices: SmartThings Hub v3, SmartThings Hub v2, SmartThings Station For more information visit Samsung's respective online documentation. https://support.smartthings.com/hc/en-us/articles/11219700390804-SmartThings-x-Matter-Integration
	Smart Controller Neo Smart Blinds app version 5.2.0+ Smart Controller Model C-BR300 with serial # starting with “SR". For the maximum number of blinds* per Smart Controller that can be integrated via Matter, refer to the app. Other Models: C-BR300 with serial # starting with “BR", compatibility is under development. WC100 and C-R200 aren't compatible. *A future release is being evaluated to allow users to hide specific blinds from Matter integration, giving more control over which blinds to integrate.

Access the Integrations page

Open the Neo Smart Blinds app. Go to Menu > Integrations and select your desired platform.

Note: The integration process is the same for each platform, but you'll be provided with specific help information and links for each one.

 

Check Smart Controller’s Matter Compatibility

Your Smart Controller will display one of the following:

Matter: Compatible

You’re ready to proceed to the next step.

Matter: Update Required

If your Smart Controller needs an update, tap Update Smart Controller. This process takes a few minutes, and the app will display the update status. Once completed, it will show as Matter: Compatible.

Matter: Not compatible

If your Smart Controller isn’t compatible with Matter, it still supports other integrations like Google Assistant, Alexa, and Siri Shortcuts (but not through Matter).

Access Matter Codes

Each Smart Controller has its own Matter codes. If you have multiple controllers, repeat the following steps for each one:

1. Tap Access Matter Codes to open the Matter page for your Smart Controller.
   


2. Press the R button on the bottom of the Smart Controller case.
3. Tap Copy Matter Setup Code, or print the screenshot of the page and use your phone's camera to scan the QR Code.
4. In the Matter-compatible app, tap Add Device and select the option for Matter-enabled devices. 
5. Follow the app instructions to paste the Matter Setup Code. For an overview of this process, you can check our documentation for Apple Home and Samsung SmartThings.

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