Matter Integration
Matter integration is here! We’re excited to announce that Matter integration is now available for Smart Controllers C-BR300 with serial numbers starting with "SR" and the Neo Smart Blinds app version 5.2.0 or later. For full details on compatibility, check the Minimum Requirements section below.
Smart Controller models WC100 and C-R200 aren't compatible with Matter due to differences in design and capabilities.
Neither the QR code on the bottom of the Smart Controller nor the one on the box is the Matter QR Code. Please follow the instructions below to locate the Matter QR Codes for your Smart Controller.
Before starting any integration, we recommend renaming your rooms and blinds in the app. This will make it easier to use voice commands later on.
Minimum Requirements
Alexa or Google Home
For Google Home and Amazon Alexa, we recommend using our direct integration. No additional devices are required.
Apple Home
An Apple device with: iOS 16.1+ or iPadOS 16.1+
At least one of these devices: Apple TV 4K (3rd gen, 128 GB), Apple TV 4K (3rd gen, 64 GB), Apple TV 4K (2nd gen), Apple TV 4K (1st gen), Apple TV HD / Apple TV (4th gen), HomePod (2nd gen), HomePod (1st gen), HomePod mini
For more information visit Apple's respective online documentation. https://support.apple.com/en-ca/102135
Samsung SmartThings
A smart device with the SmartThings app:
For Android devices, you need the SmartThings App version 1.7.91 or higher.
For iOS devices, you will need iOS 16.2 or higher and SmartThings App version 1.6.94 or higher.
At least one of these devices: SmartThings Hub v3, SmartThings Hub v2, SmartThings Station
For more information visit Samsung's respective online documentation.
Smart Controller
Neo Smart Blinds app version 5.2.0 or later.
Smart Controller Model C-BR300 with serial # starting with “SR". For the maximum number of blinds* per Smart Controller that can be integrated via Matter, refer to the app.
Other Models:
C-BR300 with serial # starting with “BR", compatibility is under development.
WC100 and C-R200 aren't compatible.
*A future release is being evaluated to allow users to hide specific blinds from Matter integration, giving more control over which blinds to integrate.
Accessing your Smart Controller Matter Codes
Open the Integrations page
Open the Neo Smart Blinds app. Go to Menu > Integrations and select your desired platform.
Note: The integration process is the same for each platform, but you'll be provided with specific help information and links for each one.
Check Smart Controller’s Matter Compatibility
Your Smart Controller will display one of the following:
Matter: Compatible
You’re ready to proceed to the next step.
Matter: Update Required
If your Smart Controller needs an update, tap Update Smart Controller. This process takes a few minutes, and the app will display the update status. Once completed, it will show as Matter: Compatible.
Matter: Not compatible
If your Smart Controller isn’t compatible with Matter, it still supports other integrations like Google Assistant, Alexa, and Siri Shortcuts (but not through Matter).
Access Matter Codes
Each Smart Controller has its own Matter codes. If you have multiple controllers, repeat the following steps for each one:
Tap Access Matter Codes to open the Matter page for your Smart Controller.
- Ensure your mobile device is connected to the same Wi-Fi network as the Smart Controller you are integrating, as indicated in step 1 on your phone. You can switch networks after the integration.
- Press the R button on the bottom of the Smart Controller case.
- Tap Copy Matter Setup Code, or print the screenshot of the page and use your phone's camera to scan the QR Code.
- In the Matter-compatible app, tap Add Device and select the option for Matter-enabled devices.
- Follow the app instructions to paste the Matter Setup Code. For an overview of this process, you can check our documentation for Apple Home and Samsung SmartThings.
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