Blind Doesn’t Appear in App

Blind Doesn’t Appear in App

Symptoms
- The app displays the message “No Bluetooth Blinds Found in Range”
- The blind you’re trying to pair isn’t appearing in the app.

Before you proceed, ensure
  1. you and your device are in visual range of the Bluetooth blind you are trying to pair.
  2. your device's Bluetooth is turned on. If you need help, please check this article.
If your blind uses an external Blue Link (Bluetooth dongle), confirm that it is properly connected to the blind’s motor. Read this article for step-by-step instructions on installing the Blue Link to the blind's motor.

Check if the Blind’s Motor is Powered On

Battery-Powered Blinds

  1. If there is a switch on the motor head, make sure it is set to the ON position.
  2. If there is no switch, hold the motor button for 3 seconds until the blind moves. Then press the button once.
    1. If the blind doesn't move, the battery may be drained. Charge it for a few hours and try again.

Wired Blinds

Make sure the motor is properly connected to a power source (e.g., power supply or external battery). 




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