The App Doesn’t Show any Blind to Pair, Even Though the Blue Link is Connected to my Blind.
Make sure you close enough to the blind and that the Bluetooth in your device is not turned off, you just need to turn it on. If you need help to enable the Bluetooth in your device, please check the links below.
Related Articles
Pairing a Blind
Before starting, make sure that: Each blind has a Blue Link connected to it The Bluetooth of your device is enabled Tap to claim Tap on Tap to claim of an unclaimed blind. The app will open the step by step to claim a blind and will automatically ...
Updating a Blind
Types of blind updateWhenever there is a new version of the Blue Link firmware, the app will inform that an update is available. There are two types of updates and each one has different particularities. Noncritical update: improvements or new ...
Blue Link Setup
For each motorized blind, add the Neo Blue Link to the motor using the Neo Blue Link connector. You may need to use a chair or a ladder to be able to reach connection wire. If that is the case, you should remain on the chair/ladder until the end of ...
Show/Hide Unclaimed Blinds
After claiming all your blinds in the app, you can hide the unclaimed blinds lists that is visible on the bottom of your claimed blinds list. To do it so, follow the steps below. Tap on the menu The menu is located in the upper left corner of the ...
Is Blue Link Compatible With Major Smart Home Systems?
The Blue Link and the Neo Smart Blinds Blue app currently do not integrate with any smart home system. However, if the blind connected to the Blue Link can be operated using a handheld remote control, it can be used with the Smart Controller. Once ...