The App Doesn’t Show any Blind to Pair, Even Though the Blue Link is Connected to my Blind.

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• Blue Link Installation

  For each motorized blind, add the Neo Blue Link to the motor using the Neo Blue Link connector. You may need to use a chair or a ladder to be able to reach connection wire. If that is the case, you should remain on the chair/ladder until the end of ...

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  Before starting, make sure that: Each blind has a Blue Link connected to it The Bluetooth of your device is enabled Tap to claim Tap on Tap to claim of an unclaimed blind. The app will open the step by step to claim a blind and will automatically ...

• How do I enable the Bluetooth in an Android Device?

  Each Android device may vary, below is the general guide to enable the Bluetooth. If this doesn’t work, please see your phone's manual or support site. Enabling the Bluetooth via home screen: Swipe down from the top of your screen to fully expand ...

• Do I Need an Internet Connection (Wi-Fi or Cellular Data) to Use Blue Link app?

  For everyday use, you will only need your device's Bluetooth enabled. Schedules, once saved, will run automatically without the need for Bluetooth or your device. You will only need a Wi-Fi or a mobile data connection to download and update the Neo ...

• What’s the Range for the Blue Link? How Many do I Need for my House?

  Up to 10m indoors and up to 30m for open areas, but please note that it depends largely on the smart device used to connect, the construction and layout of your home, and where you are while you are using the app to control the blinds. It is ...