Blue Link | Frequently Asked Questions

Frequently Asked Questions
Will the Schedules Still Work When I’m not at Home?
Yes. The app doesn’t need to be open, neither in range of the blinds in order for the schedules run automatically.
What’s the Range for the Blue Link? How Many do I Need for my House?
Up to 10m indoors and up to 30m for open areas, but please note that it depends largely on the smart device used to connect, the construction and layout of your home, and where you are while you are using the app to control the blinds. It is ...
Do I Need an Internet Connection (Wi-Fi or Cellular Data) to Use Blue Link app?
For everyday use, you will only need your device's Bluetooth enabled. Schedules, once saved, will run automatically without the need for Bluetooth or your device. You will only need a Wi-Fi or a mobile data connection to download and update the Neo ...
What Mobile Devices are Compatible with the Blue Link?
Blue Link is compatible to smart devices with Bluetooth 4.0 or newer, both iOS and Android. Neo Smart Blinds Blue app is currently compatible with: Android 5.1 and newer iPhone 4S and newer (iOS 8 and newer) iPad 2 and newer (iOS 8 and newer) iPad ...
When I’m Not at Home, How Can I Operate my Blinds?
You can’t manually change the blind’s position if you are not physically in range. However, you can create schedules to all your blinds for periods of time that you will not be home. All schedules will run automatically.

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Blue Link | Frequently Asked Questions | Knowledge Base