The schedule didn’t run automatically

The schedule didn’t run automatically

For the command to be sent to the room's blinds, all the Smart Controllers of your account need to be online with Internet access at the scheduled time.

Double-check if the schedule is enabled and ensure it has the intended AM/PM times.

User enabling a schedule for blind automation

Besides that, you can also verify if the account timezone is suitable for where the Smart Controller is installed. Make sure the chosen timezone has the daylight saving time, if applicable. For that, access the Change timezone page by tapping on Settings in the menu, then on change timezone. Follow the app instructions to choose the correct timezone.

User tapping on menu, then on settingsUser tapping on the change timezone button

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