I repositioned my Smart Controller but it won't come back online
This is likely because the Wi-Fi signal is not strong enough in the Smart Controller’s new location. Move the Smart Controller to a position with a stronger Wi-Fi signal.
Related Articles
Smart Controller shows offline in the app
First, ensure it is connected to a wall charger and has power, then check if the light located on the back of the Smart Controller is on. Quick fix Reboot the Smart Controller by pressing once the “R” button on the back of its case. Wait a few ...
Smart Controller didn't come online
This can happen for a few reasons: The wrong Wi-Fi credentials (i.e. combination of network name and password) were provided. We suggest verifying you can connect with another device (e.g. phone or tablet) using those WiFi credentials before trying ...
Smart Controller- C-BR300 Model: Issues When Adding to the Account
The Smart Controller C-BR300 may struggle to go through the initial setup and internet connection with some recent models of Wi-Fi routers and modems. We are working to improve compatibility to such devices. Meanwhile, please follow the ...
Smart Controller- C-BR300 Model: Issues When Adding to the Account
The Smart Controller C-BR300 may struggle to go through the initial setup and internet connection with some recent models of Wi-Fi routers and modems. We are working to improve compatibility to such devices. Meanwhile, please follow the ...
Assigning a Smart Controller to a Room
When adding a new room during the Add a blind process, accounts with more than one Smart Controller need to assign a particular Smart Controller to the room. Later, this information can be changed when editing a room. This feature is especially ...