Related Articles
Smart Controller didn't come online
This can happen for a few reasons: The wrong Wi-Fi credentials (i.e. combination of network name and password) were provided. We suggest verifying you can connect with another device (e.g. phone or tablet) using those WiFi credentials before trying ...
Smart Controller- C-BR300 Model: Issues When Adding to the Account
The Smart Controller C-BR300 may struggle to go through the initial setup and internet connection with some recent models of Wi-Fi routers and modems. We are working to improve compatibility to such devices. Meanwhile, please follow the ...
C-R200 and WC100: Note to Android owners
After connecting to the hotspot, you should wait about 10 seconds before returning to the app. Your phone may notify you that this access point does not have Internet access, and ask you whether you want to remain connected. You should confirm that ...
C-R200 and WC100: Note to Samsung Galaxy Note 8 owners
Follow the in-app troubleshooting steps. If you still can’t connect to the hotspot, please try the alternative method below. Access the alternative method page Using your phone, tap on this link. Following the steps on the page to connect the Smart ...
Adding a Smart Controller: Models WC100 and C-R200
Information and what you will need Besides the system requirements listed below, the app will also need your input on whether you want or not to share the device approximate location. You will need: 2.4Ghz Wi-Fi with Internet Your Wi-Fi password in ...