How to connect to Alexa

Connect your Smart Controller to your Amazon Echo, Echo Dot, or Echo Show to control your blinds with simple voice commands via Alexa. This feature requires the Amazon Alexa app on your device and an active Amazon account. To set this up, please follow the steps outlined below.

Our Amazon Alexa Skill is available in English (US, CA, GB, AU), French (CA, FR), Italian (IT) and Spanish (MX, US). For a complete list of direct links for each locale, please see this article. 

We strongly recommend not skipping step 1 as it lays the foundation for the setup process.

Prepare your Neo Smart Blinds account

Open the Neo Smart Blinds app on your device and:

• Ensure all your Smart Controllers and Wi-Fi blinds are online.
• Rename any room and scene in the Neo Smart Blinds app so that it does not match the names of other devices already present in the Alexa app.

Access Skills & Games

Open the Amazon Alexa app on your device and tap on the menu located in the upper left corner. Then, tap on "Skills & Games".

Enable the Neo Smart Blinds skill

Using the search field, search for Neo Smart Blinds. Tap on the Neo Smart Blinds icon, then tap on "Enable to use" button.

Enter your login information for your Smart Controller

Provide your Neo Smart Blinds login information (email and password). Tap on "Allow" to proceed.

I don't know my login information

If you don't know your login information, open the Neo Smart Blinds app and tap on the upper left menu. Your email is right at the top of the menu. If you forgot your password, tap on Logout, then tap on the Forgot your password? link and follow the instructions to set a new password for your account.

Authorize Amazon Alexa

Tap on the Authorize button. Go back to the Alexa app; it will prompt you to discover devices. If you don't see this option, tap on the left corner menu, then choose Devices.

Discover devices

To discover devices, use the voice command "Alexa, discover devices". Since Amazon Alexa does not have a category Blinds, all your blinds will only be listed under the “All Devices” section of the Alexa app.

Scenes in the Smart Controller app will be also imported to the Alexa app.

• Related Articles

• Alexa Scenes

  Scenes made in the Smart Controller app will be imported to the Alexa App when using the "Alexa, discover devices" command or using the "Discover Scenes" button located at the bottom of the Scenes page. There is a limit imposed by Amazon; only the 12 ...

• Alexa Troubleshooting

  Before continuing, make sure you can still operate your blinds using the Neo Smart Blind app. Also read the previous instructions to be familiar with how your rooms and scenes will be discovered and imported to Alexa using our Neo Smart Blinds Skill. ...

• Alexa routines

  When creating routines in the Alexa app, you can include imported rooms or imported scenes from the Smart Controller app. To do that, when adding an action to your routine, tap on "Smart Home", then select "All devices" or "Control scene". The ...

• Alexa voice commands

  Use "open" and "close" commands to control your devices. They can be used either with room names from the Neo Smart Blinds app or groups that you have created in the Alexa app with rooms assigned. Commands “turn on” and “turn off” are still supported ...

• Alexa Skill in all supported locales

  Our Amazon Alexa Skill is available in English (US, CA, GB, AU), French (CA, FR), Italian (IT) and Spanish (MX, US). Below is the complete list of direct links for each locale. Australia English (EN) Canada English (CA) French (FR_CA) France French ...