Model C-BR300: Adding a Smart Controller

Information and what you will need

Besides the system requirements listed below, the app will also need your input on whether you want or not to share the device approximate location. You can't use our Web app to add a Smart Controller model C-BR300. Once it's added to your account you can use the Web app.

You will need:

2.4Ghz Wi-Fi with Internet
your Wi-Fi password in hands
Enabled Bluetooth on a mobile device and allow Bluetooth usage on step 3
A smartphone or tablet running Android 9.0 (Pie) or higher, or iOS 15 or higher is needed

If you encounter issues during this process, please refer to this troubleshooting article for detailed guidance.

Allow Smart Controller to get its approximate geolocation

By opting in, you will enable the relative schedule feature in the app which is used to show the sunset and sunrise buttons on the schedule page. By opting out, the app will be only able to schedule rooms at a specific time. In this case, you will be guided to set a timezone manually.
Enabling and disabling geolocation usage can be done at any time on the settings page of the app.

Step to confirm the app set timezone, local time and sunrise and sunset times correctly

By approximate geolocation, we mean a few kilometres/miles radius of the device position in the moment of your consent. This information is only enough for determining your timezone and approximated sunset and sunrise times. The app does not request the approximate geolocation again unless you manually disable and re-enable this feature in your account settings.

Select your Smart Controller model

The model number is written on the back of your Smart Controller case.

Choose the option that matches the model number written on the back of the Smart Controller

Choose a place for the Smart Controller

Choose a central spot for the Smart Controller near your motorized blinds with internet access.

Power up

Using the included cable and power adapter, plug the Smart Controller into a wall outlet.

Pairing Mode

Hold the S button for around 3s, until the LED starts blinking blue.

If this procedure fails, tap on No option and follow the troubleshooting instructions.

A - Allow Bluetooth and location usage

Tap on the first button to allow bluetooth usage by the app in your device, then tap on the second button to turn on the device's Bluetooth.

Some devices won't allow the app to turn Bluetooth on. In this case, manually turn Bluetooth on, then came back to the app and tap on the button again.

App showing two buttons, one to allow bluetooth usage and other to turn on bluetooth

App showing Bluetooth usage was allowed and blutooth is enabled

B - Connect to the Smart Controller

The app will list all Smart Controllers in pairing mode. Tap on it to connect via Bluetooth.

Instructions on how to connect to the Smart Controller Wi-fi

Allow Smart Controller to use your Wi-Fi

Select the WiFi network your Neo Smart Blinds Controller should use, then enter the network password.

User tapping on one of the Wi-Fi networks available in range of the Smart Controller

User entering the password for the selected Wi-Fi network

My Wi-Fi network in not in the list

If you don’t see your WiFi network on the list, you can try rescanning. If you still don’t see your WiFi network after rescanning, you will need reposition your Neo Smart Blinds Controller.

Finishing up

The Smart Controller will proceed to the final steps of the process. If necessary, the app will ask you to follow complementary steps.

Final step to the Smart Controller be added to the account also includes firmware update, if available

What's next?

The Smart Controller was successfully added to your account. You can add another controller or go ahead to add a blind by tapping on one of the buttons on the What's next section. Otherwise, tap on the button Done in the bottom of the page.

Confirmation that the Smart Controller was added to the account

If you encounter issues during this process, please refer to this troubleshooting article for detailed guidance.