Model C-BR300: Adding a Smart Controller

Model C-BR300: Adding a Smart Controller

Information and what you will need

Besides the system requirements listed below, the app will also need your input on whether you want or not to share the device approximate location. You can't use our Web app to add a Smart Controller model C-BR300. Once it's added to your account you can use the Web app.
Info
You will need:
  • 2.4Ghz Wi-Fi with Internet
  • your Wi-Fi password in hands
  • Enabled Bluetooth on a mobile device and allow Bluetooth usage on step 3
  • A smartphone or tablet running Android 9.0 (Pie) or higher, or iOS 13 or higher is needed

Notes
If you encounter issues during this process, please refer to this troubleshooting article for detailed guidance.


Information about the add Smart Controller process, useful tips for a smooth instalation

Allow Smart Controller to get its approximate geolocation

By opting in, you will enable the relative schedule feature in the app which is used to show the sunset and sunrise buttons on the schedule page. By opting out, the app will be only able to schedule rooms at a specific time. In this case, you will be guided to set a timezone manually.
Enabling and disabling geolocation usage can be done at any time on the settings page of the app.

User tapping on yes to opt in the usage of the device's approximate geolocation to enable relative schedulesStep to confirm the app set timezone, local time and sunrise and sunset times correctly
Notes
 By approximate geolocation, we mean a few kilometres/miles radius of the device position in the moment of your consent. This information is only enough for determining your timezone and approximated sunset and sunrise times. The app does not request the approximate geolocation again unless you manually disable and re-enable this feature in your account settings.

Tap on your Smart Controller model

Check the model number written on the back of your Smart Controller case.

Choose the option that matches the model number written on the back of the Smart Controller

Power up your Smart Controller

Install your Smart Controller somewhere central with a strong WiFi signal. The LED underneath the Smart Controller will turn on to indicate it is receiving power.

Power up the Smart Controller to an outlet using the included micro-usb and power charger

Pairing Mode

Press and hold the S button for 3 seconds. The LED should start blinking blue.

If this procedure fails, tap on No option and follow the troubleshooting instructions.

App asking if the Smart Controller LED is blinking blue

A - Allow Bluetooth and location usage

Tap on the first button to allow bluetooth usage by the app in your device, then tap on the second button to turn on the device's Bluetooth.

Some devices won't allow the app to turn Bluetooth on. In this case, manually turn Bluetooth on, then came back to the app and tap on the button again.

App showing two buttons, one to allow bluetooth usage and other to turn on bluetoothApp showing Bluetooth usage was allowed and blutooth is enabled

B - Connect to the Smart Controller

The app will list all Smart Controllers in pairing mode. Tap on it to connect via Bluetooth.

Instructions on how to connect to the Smart Controller Wi-fi

Allow Smart Controller to use your Wi-Fi

Select the WiFi network your Neo Smart Blinds Controller should use, then enter the network password.

User tapping on one of the Wi-Fi networks available in range of the Smart ControllerUser entering the password for the selected Wi-Fi network

Info
My Wi-Fi network in not in the list
If you don’t see your WiFi network on the list, you can try rescanning. If you still don’t see your WiFi network after rescanning, you will need reposition your Neo Smart Blinds Controller.

Finishing up

The Smart Controller will proceed to the final steps of the process. If necessary, the app will ask you to follow complementary steps.

Final step to the Smart Controller be added to the account also includes firmware update, if available

What's next?

The Smart Controller was successfully added to your account. You can add another controller or go ahead to add a blind by tapping on one of the buttons on the What's next section. Otherwise, tap on the button Done in the bottom of the page.

Confirmation that the Smart Controller was added to the account


NotesIf you encounter issues during this process, please refer to this troubleshooting article for detailed guidance.

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