C-R200 and WC100: Note to Samsung Galaxy Note 8 owners

C-R200 and WC100: Note to Samsung Galaxy Note 8 owners

Follow the in-app troubleshooting steps. If you still can’t connect to the hotspot, please try the alternative method below.

Access the alternative method page

Using your phone, tap on this link. Following the steps on the page to connect the Smart Controller to your Wi-Fi.

Contact technical support

Once the process is finished, please contact tech@neosmartblinds.com and provide the information below. The Smart Controlller will be manually added to your account.

  • the email address used to sign in to the Neo Smart Blinds app
  • a picture from the back of the Smart Controller showing its serial number

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