Why do I Get Low Signal for Some Blinds?
The Bluetooth® technology depends largely on the construction and layout of your home, and where you are while you are using the app to control the blinds. Low signal means that you are not physically in range of the blind and in order to control it, you need to move towards to the blind until you get a higher signal.
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Show/Hide Unclaimed Blinds
After claiming all your blinds in the app, you can hide the unclaimed blinds lists that is visible on the bottom of your claimed blinds list. To do it so, follow the steps below. Tap on the menu The menu is located in the upper left corner of the ...
When I’m Not at Home, How Can I Operate my Blinds?
You can’t manually change the blind’s position if you are not physically in range. However, you can create schedules to all your blinds for periods of time that you will not be home. All schedules will run automatically.
Download the Neo Smart Blinds Blue App
Dowload the app Using your phone or a tablet, download and install the Neo Smart Blinds Blue App. No account is needed No need to create and account, you are ready to start the claiming your blinds.
One or More Blinds are “Not Found”. What Should I Do?
There are three possible causes for this: You may not be in range of the blinds. In this case you just need to move towards to the blinds until you are in range and the app show the option Tap to Connect. The blind may be in use by another person in ...
Updating a Blind
Types of blind updateWhenever there is a new version of the Blue Link firmware, the app will inform that an update is available. There are two types of updates and each one has different particularities. Noncritical update: improvements or new ...